Privacy Policy
Tattvatrends.com recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.tattvatrends.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
tattvatrends.com is a property of Gurutattva Planet Pvt. Ltd., an Indian business entity registered under the Shop and Establishment Act, 1961 having its registered office at Gurutattva, Shivaji Park, Street No. 4/8, Near Income TaxSociety, Riya Road, Rajkot 360007, Gujarat
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Information we collect
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Contact information:
We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and Ip address.
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Payment and billing information:
We might collect your billing name, billing address and payment method when you buy a product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razor Pay and PayPal.
Information you post:
We collect information you post in a public space on our website or on a third-party social media site belonging to tattvatrends.com.
Demographic information:
We may collect demographic information about you, products you like, products you intend to buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
Other information:
If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways
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We collect information directly from you.
We collect information directly from you when you register on our website to buy our products. We also collect information if you post a comment on our websites or ask us a question through phone, email or chat.
We collect information from you passively.
We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
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We get information about you from third parties.
For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
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Use of your personal information
We use information to contact you.
We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your order for a product.
We use information to improve our products and services.
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
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We use information to look at site trends and customer interests.
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
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We use information for security purposes.
We may use information to protect our company, our customers, or our websites.
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We use information for marketing purposes.
We might send you information about special promotions or offers. We might also tell you about new launch, features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy product from us, we'll enrol you in our newsletter.
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We use information to send you transactional communications.
We might send you emails or SMS about your account or a ticket purchase.
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We use information as otherwise permitted by law.
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Sharing of information with third-parties
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We will share information with third parties who perform services on our behalf.
We share information with vendors who help us manage our online business or payment processors or transactional message processors. Some vendors may be located outside of India.
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We will share information with the social media partners.
We share your information with social media partners such as Facebook and Instagram. Social Media Partners may use the information we give them as described in their privacy policies.
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We will share information with our business partners.
This includes our exclusive distributors and marketing partners located across the globe. Our partners use the information we give them as described in their privacy policies.
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We may share information if we think we have to in order to comply with the law or to protect ourselves.
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
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We may share information with any successor to all or part of our business.
For example, if part of our business is sold, we may give our customer list as part of that transaction.
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We may share your information for reasons not described in this policy.
We will tell you before we do this.
Email Opt-Out
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You can opt out of receiving our marketing emails.
To stop receiving our promotional emails, please email support@tattvatrends.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Third party sites
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
Grievance Officer
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In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
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Ms. Nidhi Mani Tripathi
Joint Secretary PG
Phone: 01123061971
Email: jspg-doc@gov.in
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If you have any questions about this Policy or other privacy concerns, you can also email us at support@tattvatrends.com
Jurisdiction
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If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.
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Payment Methods
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com
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Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECURITY
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To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
COOKIES
We use cookies to maintain session of your user. It is not used to personally identify you on other websites.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
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CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.